At Phantom Racing Chassis, we are committed to providing an exceptional customer experience from start to finish. Whether you’re placing your first order or returning as a valued customer, our goal is to make your shopping experience simple, secure, and reliable.
1. Account & Log-In Information
You have the option to create an account or checkout as a guest when placing an order.
Creating an account allows you to:
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Securely store your contact and shipping information for future orders
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View order history and tracking updates
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Manage saved addresses and payment preferences
Your account information is stored securely and used only to facilitate your orders. You may modify or delete your account information at any time.
If you choose to order as a guest, your details will be used solely to process and ship that individual order.
2. Store Hours
The Phantom Racing Chassis Online Store is available 24 hours a day, 7 days a week, 365 days a year at shopphantomchassis.com.
Orders are processed in the order they are received.
Orders placed after normal business hours, on weekends, or during holidays will be processed on the next business day.
3. Business Hours
Our physical business hours for phone and in-person support are:
Monday – Thursday: 8:00 a.m. – 5:00 p.m. (EST)
During these hours, our staff is available to assist with:
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Product questions
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Order status or tracking inquiries
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Dealer and distributor support
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Technical or chassis-related assistance
4. Contact Information
If you need customer support, product information, or assistance with an order, please contact us:
Phantom Racing Chassis
4010 Hwy 152 West
China Grove, NC 28023
Phone: (704) 855-3165
Email: phantomracingchassis@gmail.com