FIBERGLASS QUALITY DISCLAIMER
All Phantom fiberglass products are manufactured and prepared by a third party vendor. These parts are produced through the use of a mold. A mold is basically a reinforced duplicate of the product it is trying to mimic and has the gel coat which is the color laid first and then the material laid second and after it is cured, it is released and pulled from the mold.
Repeated use of a mold can cause the surface to crack or have blemishes that will show up on every part after that point until the mold is repaired. These cracks are often called "spider cracks", as they mimic a spider web and is mainly caused by having to tap or pry on the mold to get the product to release, this is not the product cracking, this is a crack in the mold and is reflected on the surface. This is a regular occurring trend and does not constitute the replacement and/or discounting of the cost of a part for any reason.
Another common appearance blemish seen in seats is the scuffing on the inside edges of where multiple seats are pushed together for transport from our manufacturer. This can also be caused from plastic wedges used to release the seat from the mold. Please understand that these scratches and scuffs cannot be prevented. This does not constitute the replacement or discount of the seat as this is not a structural issue.
PRC fiberglass products are laid by the use of a "chopper gun." This allows our manufacturer to spray fiberglass into the mold, which allows them to be quicker and more efficient. However, the back/unfinished side are often rough and splintered. They simply cannot sand every single part to make them smooth. This also does not warrant a replacement or discount.
Keep in mind, our products are meant to be RACED. They are not meant for the showroom floor. Minor imperfections are common.
What is covered by us - We will exchange or cover the cost of products damaged in shipping that has caused a structural issue. Again this does not cover minor appearance blemishes mentioned above, NO EXCEPTIONS. If you are unhappy or have concerns, please contact us.