Phantom Racing Chassis (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide when visiting or making a purchase from shopphantomchassis.com.
1. Information We Collect
We collect information to process your orders efficiently, improve your experience, and ensure secure transactions. The types of data we may collect include:
A. Personal Information
When you make a purchase or create an account, we may collect:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment details (processed securely through third-party payment gateways)
B. Non-Personal Information
We also collect non-identifiable data such as:
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Browser type, device, and operating system
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IP address
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Pages visited and time spent on the site
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Cookies and analytics data (see Section 5)
2. How We Use Your Information
We use collected information for the following purposes:
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To process and fulfill your orders
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To send order confirmations, shipping updates, and customer support responses
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To personalize and improve your shopping experience
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To send promotional offers or updates (only if you opt in)
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To comply with legal obligations and prevent fraud
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We only share your information with trusted service providers when necessary, such as:
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Payment processors (e.g., Shopify Payments, PayPal)
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Shipping carriers (e.g., UPS, FedEx)
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Email and marketing platforms (for opt-in communications only)
All third-party partners are required to maintain the confidentiality and security of your information.
4. Data Security
We implement industry-standard security measures to protect your information:
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SSL (Secure Socket Layer) encryption on checkout
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Secure hosting servers
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Restricted employee access to personal data
While we take every precaution, no online system is 100% secure. You share information at your own risk, and we encourage strong passwords and safe browsing practices.
5. Cookies and Tracking
Our website uses cookies and similar technologies to:
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Maintain items in your shopping cart
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Improve website functionality and analytics
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Remember your preferences and login details
You can disable cookies in your browser settings, but some parts of the site may not function properly.
6. Your Rights and Choices
You have the right to:
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Access or update your personal information
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Opt out of marketing communications
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Request that we delete your account or personal data (subject to legal obligations)
To exercise these rights, contact us at phantomracingchassis@gmail.com.
7. Data Retention
We retain your personal data only as long as necessary for:
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Order fulfillment and support
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Legal, accounting, or tax purposes
Once no longer needed, your data is securely deleted or anonymized.
8. Third-Party Links
Our site may include links to external websites. We are not responsible for their privacy practices or content. Please review their policies before submitting personal information.
9. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Effective Date.” Continued use of our site after updates constitutes acceptance of the new policy.
10. Contact Us
For questions or requests regarding this Privacy Policy, contact us at:
Phantom Racing Chassis
4010 Hwy 152 West
China Grove, NC 28023
Phone: (704) 855-3165
Email: phantomracingchassis@gmail.com