Welcome to shopphantomchassis.com, operated by Phantom Racing Chassis. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or making a purchase.
If you do not agree with these terms, please do not use our website.
1. General Overview
This website is owned and operated by Phantom Racing Chassis. Throughout the site, the terms “we,” “us,” and “our” refer to Phantom Racing Chassis.
By using our site or making a purchase, you agree that you are at least 18 years old (or the age of majority in your state) and that you will use this site only for lawful purposes.
We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.
2. Products and Orders
All products listed on shopphantomchassis.com are subject to availability.
We make every effort to display accurate descriptions, prices, and photos; however, errors may occasionally occur. In such cases, we reserve the right to correct any errors and cancel or refuse any order if necessary.
A. Pricing
All prices are listed in U.S. dollars and are subject to change without notice.
Prices do not include taxes, shipping, or handling fees unless explicitly stated.
B. Orders and Payment
By submitting an order, you agree to provide current, complete, and accurate purchase and account information.
We reserve the right to cancel any order if fraud or misuse is suspected. Payments are processed through secure, trusted third-party systems that protect your personal and financial information.
C. Built-to-Order Products
All chassis and select components are built to order. Lead times may vary (typically 3-6 weeks). Custom or special-order products may not be eligible for return or cancellation once production has begun.
3. Shipping and Delivery
We strive to process and ship all orders promptly and accurately.
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Parcel deliveries are shipped via UPS or USPS.
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Freight deliveries (including chassis orders and large items) are shipped via Estes Express.
Shipping times and costs will vary based on destination and product size.
Phantom Racing Chassis is not responsible for delays, damage, or loss caused by the carrier once the item has shipped. Any claims for shipping damage or loss must be filed directly with the carrier.
4. Returns, Exchanges, and Cancellations
We want you to be completely satisfied with your purchase. Please review the following return terms:
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Returns must be requested within 30 days of receipt of the order.
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Items must be unused, uninstalled, and in original packaging.
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Certain products—such as custom, special-order, or built-to-order chassis and components—are non-returnable.
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Shipping fees are non-refundable.
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The customer is responsible for return shipping unless the item arrived defective or incorrect.
To initiate a return, contact us at phantomracingchassis@gmail.com with your order number and details.
5. Warranties and Liability
Phantom Racing Chassis products are built with quality and performance in mind; however, racing and performance use inherently involve risk.
A. Warranty Disclaimer
All products are sold “as is” without any express or implied warranties unless otherwise stated in writing.
Phantom Racing Chassis disclaims any implied warranties of merchantability or fitness for a particular purpose.
B. Limitation of Liability
Phantom Racing Chassis shall not be liable for any indirect, incidental, or consequential damages arising from product use, misuse, installation, or racing-related activity.
By purchasing and using our products, the buyer assumes all risks and responsibility related to the use of racing components.
6. Intellectual Property
All content on this website—including text, logos, graphics, photos, and product information—is the property of Phantom Racing Chassis and protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any part of this website without written permission.
7. Third-Party Services
Our store may use third-party tools and integrations (such as payment processors or analytics providers). By using these services, you acknowledge that your data may be processed under their own terms and privacy policies.
We are not responsible for the actions or policies of any third-party providers.
8. Account Responsibilities
If you create an account on our site, you are responsible for maintaining the confidentiality of your login credentials.
You agree to accept responsibility for all activities that occur under your account.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.
Any disputes arising under these terms shall be handled in local state or federal courts located in Rowan County, North Carolina.
10. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Phantom Racing Chassis
4010 Hwy 152 West
China Grove, NC 28023
Phone: (704) 855-3165
Email: phantomracingchassis@gmail.com